Privacy Policy
Renew Sask Plates & SGI Privacy Policy
These terms apply to your use of all of the sites and services owned or operated by SGI CANADA Insurance Services Ltd. (hereafter “SGI CANADA”). RenewSaskPlates is owned and operated by Ogema Agencies which is a issuer of SGI.
Our brokerage and the insurance industry have a solid track record of respecting your right to privacy and safeguarding your personal information. As a result of federal legislation, we’ve further strengthened our privacy commitment by informing you of why and how we collect, use and disclose your personal information. You can be assured that we’ll only handle your personal information in a manner that a reasonable person would consider appropriate in the circumstances.
Depending on the purpose(s) for which we need to collect it, we may ask for the following personal information about you including:
– Claims history
– Credit and past payment records
– Driver’s record
– Details about your property such as the value of your home and its contents
– Medical information such as any condition that may affect the operation of a vehicle
– Employment information
– Insurance companies
– Other insurance brokers or agents
– Credit organizations
– Motor vehicle and driver licensing authorities
– Financial institutions
– Medical professionals
When you first become a client or whenever you acquire or renew a product from us, we need to collect some of your personal information. Common purposes for which we collect your personal information are to:
– Assist you and assess your ongoing needs for insurance;
– Assess your need for other products, such as financial products, and to offer them to you;
– Ensure your information is accurate and up-to-date; and
– Protect us both against error or fraud.
For many of the purposes identified above, we will need to share your personal information with others in order to serve your needs. These other parties commonly include:
– Other insurance brokers or agents
– Credit organizations
– Professionals working with us such as adjusters or lawyers
– Financial institutions. For example, the organization that carries your mortgage.
In order to protect your personal information and right to privacy, we will:
– Keep your personal information only for as long as we need it to fulfill the stated purpose or as required by law.
– Maintain your personal information in as accurate, complete and up-to-date a form as possible.
– Safeguard your personal information to the best of our ability.
– Respond to any request you may make to access or correct the personal information we hold about you.
– Obtain the appropriate consent from you for the collection, use or disclosure of your personal information.
As the privacy of communication over the Internet cannot be guaranteed, we do not assume any responsibility for any harm, loss, or damage that might occur by the sending of personal and confidential information.
In using this site, you signify your consent to our privacy policy. If you are not in agreement, please do not use the site. We reserve the right, at our discretion, to update, change, modify, add, or remove this policy from time to time, as appropriate. Should we make changes, we will publish these on the site in a timely fashion.
Our Privacy Officer may be contacted as follows:
Box 219
Ogema, SK
S0C1Y0
admin@ogema-agencies.ca
Privacy
Any collection, use, or disclosure of your personal information is governed by SGI’s Privacy Policy.
Accessibility
As accessibility needs are dependent on customer ability, we will address accessibility requests on an individual basis in consultation with the customer directly. We will try to provide the service or information in a preferred method or format. Where we cannot meet a specific request we will work with individuals to explore alternatives.
Customers will have an opportunity to provide feedback on how goods or services are provided to individuals with disabilities. For prospective employees, SGI is committed to supporting individuals with disabilities throughout the recruitment, assessment, and selection process by providing reasonable accommodations. If you wish to provide feedback or require accommodation, please contact Staffing and Diversity toll free at 1-844-855-2744 extension 3327 or by email at recruithelp@sgi.sk.ca
We recommend that customers who need to visit our office contact us in advance to advise of accessibility requirements. This provides our office the ability to make the necessary arrangements for your visit and/or advise of any disruptions in services (e.g. the elevator is down temporarily).
Disclaimer
The information on this website is intended to provide general information only on the various services and insurance coverages offered by SGI CANADA. Nothing in this website is intended to provide legal advice or to be relied on as binding in any dispute, claim, action, demand or proceeding.
The full terms and conditions of the insurance coverages offered by SGI CANADA are set out in the policy terms and conditions, and the legislation governing such policies. In the event of the omission of any information from this website, or any contradiction or difference between anything on this website and the policies or applicable legislation, you must treat the policies and applicable legislation as the full and correct statement of not only your insurance coverage, but your rights and obligations at law.
SGI CANADA disclaims all liability for the use of the information contained on this site by any user, including any losses, damages, lawsuits, claims or expenses anyone may incur as a result of using this information. Further, and without limiting the generality of the foregoing, in no event shall SGI CANADA be liable for any direct, indirect, special, exemplary, punitive, aggravated, incidental or consequential damages arising out of the use of the information herein even if it has been advised of the possibility of such damages.
Browser and JavaScript disclaimer
SGI CANADA is not responsible for any errors or misinformation that may be obtained as a result of an incompatible browser. SGI CANADA supports the following browsers and cannot guarantee that navigation, pages, and online services will work or display properly should another browser be used.
Some pages in this site may not appear or function improperly if the browser in use has not enabled JavaScript or does not support JavaScript capability, or is blocking pop-up windows.
SGI CANADA supports the most recent devices and platforms.
SGI CANADA online applications may support other browsers. Further details of support can be found in the applications Help or FAQ’s.
Documents
Forms and documents on this site are in PDF format. You will require a recent version of a PDF viewer such as Adobe Acrobat Reader to view these files..
Rich media
For video capabilities to work on this site, visitors must have a browser compatible with HTML 5.
Your online security
We use encryption and authentication tools to protect the security of the personal information that you share with us. However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk. Once we receive your transmission, we will take all reasonable steps to protect its security on our systems.
We urge you to keep your password in a safe place and not to divulge it to anyone. Remember to sign off and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.
Use of website cookies
Our website uses cookies. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. This data is typically encoded information about how and when you use a site. You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.
There are 2 types of cookies:
- Session cookies are used only for the length of time you stay on the website. When you leave the website, they expire and are no longer active. We use session cookies to enable us to better serve you when you visit www.sgicanada.ca.
- Persistent cookies are more permanent and can be re-read when you return to the website that placed them on your computer. We use persistent cookies from time to time to prevent 1-time events from occurring during subsequent user visits. This often applies to message or survey pop-ups.
We may also use cookies for internal web reporting and statistics. This information would be gathered at an aggregate level and no individual user or computer would be identified.
Except as outlined above, we do not and will not use cookies to retrieve data from your hard drive (including email address information or other personal information).
You can choose not to accept cookies. You may do this by setting your browser options to inform you when cookies are being sent. Alternately, you can set these options to deny cookies altogether.
Note: By not accepting cookies you may limit the functionality that we can provide to you when you visit our website.
User trend analysis
When you visit our website or use our services, some information such as your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language, and the website you visited before our website is logged automatically and stored in secure log files. We report on this logged information in aggregate, in other words, no personal information is included in the reports. These reports help us understand trends in our users’ needs so that we can better consider new features or otherwise tailor our products and services.
Links to other sites
Our website may contain links to websites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. Access to such linked sites is done at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on the site.
Third-party services
The use of the term ‘analytics’ is defined as information we collect about our websites such as length of time spent on our sites, what pages are loaded, and by what kinds of devices. This general analytic data does not identify the user directly.
Third-party applications and services are not operated or controlled by SGI CANADA. Use of the Tools button on SGI CANADA website pages will display a list of third-party options. Use of these tools are voluntary and will bind you to the terms of use listed on this website. You agree to let our third-party analytics tools generate statistical reports, and allow SGI CANADA to use and collect information that is freely posted on our social media pages, such as comments or posts.
Adobe Sign: Adobe Sign is a cloud-based electronic signature service that allows you to send, sign, track, and manage signature processes using a browser or mobile device. SGI CANADA uses Adobe Sign for electronically signing offer letters that are submitted from the Workday career site portal. Documents requiring signatures are stored by Adobe in the United States during the electronic signature process and once the offer letter is signed by all parties then the document is transferred from the Adobe Sign service to the Workday service hosted in Canada. Adobe Sign has met privacy and security requirements in order to deliver this service. See Adobe’s General Terms of Use and the Adobe Sign Privacy Policy.
Brightcove: SGI CANADA uses this service to play videos on our websites for display on desktop, mobile and tablet devices. Brightcove may collect and report non-identifiable information about video usage. This information is password protected and only available to SGI CANADA staff and SGI CANADA social media consultants. See Brightcove’s privacy policy and terms of service.
Facebook: SGI CANADA uses this service to post various updates relating to news, notices, contests, and other communications to inform and interact with users. You may read Facebook page posts without an account, but you need to register with Facebook to comment or click on the Like button. Personal identifying information will be visible to SGI CANADA staff and other Facebook site visitors if you Like or comment on our public pages. You must use your own Facebook privacy settings to control the display of this kind of information. SGI CANADA may collect and use information that is posted on our Facebook pages and that is publically available. Facebook may collect and report non-identifiable information about activities on SGI CANADA Facebook pages. This information is password protected and only available to SGI CANADA staff and SGI CANADA social media consultants. See Facebook’s privacy policyand terms of service.
Google: Google services such as Analytics and Google Maps may be used to enhance service for SGI CANADA website visitors. Google may collect and report non-identifiable information about activities on Google services. This information is password protected and only available to SGI CANADA staff and SGI CANADA social media consultants. See Google’s privacy centre and terms of service for further information on applications and policies.
HootSuite: SGI CANADA uses HootSuite to manage social media platforms. HootSuite collects and provides data on how often shortened links are clicked and other analytics, i.e. engagement, reach, demographics, follower growth, hashtags, keyword searches, etc. See HootSuite’s Privacy Policy and Terms of Service.
LinkedIn: SGI CANADA uses this service to provide information about products, career opportunities and more. LinkedIn may collect and report information about activities on SGI CANADA company profile pages. This information is password protected and only available to SGI CANADA staff and SGI CANADA social media consultants. See LinkedIn’s privacy policy and user agreement.
MaxMind: SGI CANADA uses this service to provide you website information relevant to your location. In order to provide this functionality, MaxMind collects your computer’s or device’s IP address, postal code and other user-agent related data. This data is transferred by MaxMind and stored in the United States and United Kingdom pursuant to MaxMind’s privacy policy and terms of service.
Medallia: SGI CANADA uses the Medallia customer feedback management platform to collect customer and user feedback on our websites, applications and services. In addition to your survey responses, in order to ensure the quality of data collected and avoid duplicate responses, Medallia logs your computer’s or device’s IP address, device operating system type and version, geolocation, and postal code. This information is retained by Medallia on Canadian servers, however, Medallia may access the data from the United States, Germany, Israel, India, Philippines, and Australia, in order ensure reliability of data and technical support. Medallia has met privacy and security requirements in order to deliver this service. Results from the data are password protected and only available to SGI and Medallia staff selected to analyze the data. See Medallia’s privacy policy and terms of use.
Twitter: SGI CANADA uses this service to share information with visitors and respond to comments and inquiries on Twitter. You may read our Twitter posts without creating a Twitter account, but to follow us on Twitter you must create an account. You can modify how much information is visible to the public by changing your privacy settings on Twitter. Personal identifying information will be visible to SGI CANADA staff and other Twitter visitors if you comment on our public pages. SGI CANADA may collect and use information that is posted on our Twitter pages. Twitter may collect and report non-identifiable information about activities on SGI CANADA Twitter pages. This information is password protected and only available to SGI CANADA staff and SGI CANADA social media consultants. See Twitter’s privacy policyand terms of service.
Workday: SGI CANADA uses Workday’s career site portal to share job opportunities and to allow candidates to apply for positions at SGI and affiliated companies. When you visit the career site portal, we may use cookies, web beacons, tags, and scripts. You may view career opportunities without an account, but to apply for a position at SGI CANADA you will need to create an account on the Workday career site portal. The portal requires an email address and password to authenticate your account. Additional basic contact information, such as name, email address, and phone number, is required to create your profile and for the recruitment process to work. When you submit a job application on the careers site, you will be asked to supply your resumé/CV so that we have your employment background and academic and professional qualifications in order to be considered for a position. As part of our commitment to diversity and inclusion, where permitted or required by law, we will ask you to provide information such as ethnicity or gender identity. We will use your contact information, such as email and telephone number, to keep in touch with you and send you relevant information throughout the course of your recruitment journey with us. If you accept an offer for a position at SGI CANADA, your personal data will transfer to your personnel file. See Workday’s Service Privacy Policy.
YouTube: SGI CANADA posts videos and comments on our YouTube channel. You do not need to register with YouTube to watch videos. YouTube may record non-identifiable information about its site usage, such as channels and videos, but if you are logging on with a YouTube user ID, YouTube may associate information about your site use with your YouTube account, including comments made on SGI CANADA posted videos. This information may be used by SGI CANADA staff and SGI CANADA social media consultants. Personal information you include when registering with YouTube may be visible to visitors who view comments.
Ads appearing on SGI CANADA YouTube videos are delivered by YouTube and its advertising partners and are not controlled or endorsed by SGI CANADA. SGI CANADA may collect and use information that is posted on our YouTube pages that is publically available. See YouTube’s privacy policy and terms of service.
Social media guidelines
SGI CANADA and its subsidiaries use social media to share information and communicate with customers, brokers and professionals. For details visit the Social media terms and conditions page.
